Frequently Asked Questions
What do I need to rent a car at Al Wahda Mall?
A driver’s license that is current and valid, an identification document (that could be a passport and/or Emirates ID), and a credit card, which is the basis of the security deposit are needed to rent a car.
Can I reserve a certain car model for my rental?
Yes, we cater for a variety of car model reservations to suit our clients’ requests. During the time you are booking, you will be required to choose your preferred category of car and we will then strive to offer you a car that is of that category.
Does the price of the rent include insurance?
Yes, our cars including rental cars come with full insurance cover.
What is the restriction of age when making car rentals?
The age requirement of the driver is 25 years old.
Is it possible to modifying or canceling my reservation?
Yes, we are aware that things in your plans may turn out to be different. You are free to make any changes of modifications or even cancel via communicating any one of our customer support team. But remember that it might involve cancelling fees or alteration charges which would depend on the booking terms and conditions.
Do you hire out your cars on long term?
Of course, we can provide our customers with long-term rental. Contact our customer support team to know more or avail of special long-term rents.
Is there an opportunity to rent a luxury car in several hours?
Yes, you have the opportunity to change the length of the renting period which can be from few hours to a few months. Moreover, you can benefit from our monthly deals as well.